CPSC Recall: SHEIN Spiral Toys Pose Choking Hazard for Children Under 3

The Consumer Product Safety Commission issued a recall on September 3, 2026, for SHEIN Spiral Toys — approximately 963 units sold on SHEIN.com between September 2025 and May 2026. The toys contain small ball components that can detach during use, violating the federal small parts ban and creating a choking hazard for children under 3 years old.

If you ordered toys from SHEIN in that window, it's worth checking your order history. The recalled items were sold for approximately $6 to $16 each. SHEIN is offering a full refund to customers who purchased the affected products.

What to Do

Stop using the toy immediately. The CPSC recommends removing it from your child's reach and contacting SHEIN for a refund.

How to Get Your Refund

Contact SHEIN's customer service team by phone at 833-853-8668 or by email at uscsteam@shein.com. Have your order number ready if you have it — checking your SHEIN account order history is the quickest way to pull that. If you no longer have the toy or the order confirmation, SHEIN can still typically process the refund by verifying the purchase through their records. The remedy is a full refund; you don't need to return the toy.

The recall was issued by CPSC in cooperation with SHEIN. For the official recall listing and additional details, search "SHEIN Spiral Toys" on CPSC.gov or visit cpsc.gov/recalls.

What's Next

If you're unsure whether a toy in your home is subject to this or another recall, CPSC maintains a searchable recall database at cpsc.gov/recalls. You can also sign up for email recall alerts through the CPSC website, which sends notices directly when new recalls are issued — useful for families who shop from online retailers with large product catalogs. For Colorado Springs families with questions about local resources related to product safety, El Paso County Public Health can be reached at (719) 578-3199.